Air Traffic Control Assistant - UAE National - Sharjah - #90756

Serco Plc

Date: 04/07/2022
City: Sharjah, Sharjah
Contract type: Full time
Serco Plc
Make a difference every day

The Job Opportunity
An Air Traffic Control Assistant (ATCA) role is a varied one, as the job title covers many different positions; Control Tower and Aeronautical Information Services (AIS).

The ATCA shall maintain the operational 24H timing and provide operational support to the Duty Air traffic Controller Officer (ATCO) to ensure all aircraft receive a safe, expeditious and effective service. An ATCA shall also ensure all data/information pertaining to AIS and Flight Planning is authentic for the safety, regularity and efficiency to the international civil aviation standards

Key accountabilities
Manage, correct and disseminate flight plans and other flight associated messages using the Comsoft Solutions Aeronautical Data Access System (CADAS);
Obtain information to meet the need for pre-flight information service and in-flight information service
Update aeronautical information of all OMSJ NOTAMs to all airport agencies via Email
Liaising with Tower to ensure all Air Traffic Control staff are aware of aircraft movements
Assists Duty ATCO when requested, especially during Emergencies and low visibility operations
Answering the telephone and intercoms and processing essential information in a prompt and accurate manner

What we are looking for in our candidates:
Ability to work in a team;
Ability to think fast, have a good memory and make quick decisions;
The ability to multitask, prioritizing as required;
To interpret and analyse data/information;
Ability to stay calm under pressure and also be stress resistant
Should be service-oriented, and have good spatial orientation

Specific requirements
Higher Secondary School Level
Achieve excellent standards of customer service.
Excellent IT skills;
Attention to detail
Good communication and organization abilities
UAE National

Working with Serco
At Serco, not only is the nature of the work we do important, everyone has important role to play.
We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Join Us

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), and SercoUnlimited (Disability). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

We take pride in what we do
Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit for more information.

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